COBALZ / Studio notes
Let’s make
things clear.
Customer payments are not enabled, so completed paid orders are not being accepted. A final customer return and exchange policy must be confirmed before checkout opens.
Before launch
For damaged, defective, or incorrect items, contact team@cobalz.com with the order number, a description, and clear photographs. Made-to-order suppliers do not automatically provide size exchanges or change-of-mind returns. COBALZ will confirm its own applicable terms before paid checkout opens. Nothing here limits mandatory consumer rights.
Please do not send merchandise to an address without return instructions from the team.